Our aim is to have happy patients but, if you have any complaints, we will strive to resolve them as quickly as possible in a fair and transparent manner.
In the first instance you should discuss the matter with the person providing your treatment or speak to The Practice Manager.
If you feel that your complaint has not been satisfactorily resolved you may contact The Dental Complaints Service, for private treatment or The Health Board, for NHS treatment.
The Dental Complaints Service
Stephenson House
Cherry Orchard Road,
Croyden
CRO 6BA
Tel:- 08456 120 540
NHS Dumfries and Galloway Mid North
Crichton Hall
Bankend Road
Dumfries
DG1 4TG
Tel:- 0845 602 6417
Further advice or information can be obtained from The General Dental Council’s website at www.gdc-uk.org